Like the human body, cars have a protective outer layer to protect the internal organs of the car. Protection typically comes in the form of plastic because the material makes it easier for it to “bounce back” to its original shape. Once it bounces back, the paint does crack but that’s okay because we computer match your paint so that its perfect! We use heat and specialty tools to pull the dent back into its original form. The dent disappears and your car is back to normal!